Privacy Policy

Welcome to BitQuest SDN BHD. At BitQuest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services.

Information We Collect

Personal Information: When you visit our website or engage with our services, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide.

Log Data: We may also collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

How We Use Your Information?

We use the collected information for the following purposes:

  • Providing Services: To deliver our services, communicate with you, and fulfill your requests.
  • Improving Our Services: To enhance and improve our website, products, and services.
  • Billing and Transactions: To process payments and manage financial transactions.
  • Marketing and Communication: To send you updates, newsletters, marketing materials, and respond to your inquiries.
  • Legal Compliance: To comply with legal obligations and protect our rights, privacy, safety, or property.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services.
  • Legal Requirements: We may disclose your information if required by law, regulatory authorities, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your own, including Malaysia, India, and Australia, where our offices are located. We will take appropriate measures to ensure the security of your data during such transfers.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us at hi@bitquest.net to exercise your rights or if you have any privacy-related concerns.

Security

We take the security of your information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

BitQuest SDN BHD
 Lot 1-06 Innovation House Technology Park Malaysia,
Bukit Jalil, 57000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur, Malaysia
 hi@bitquest.net